Problem:

A local Fort Myers, Florida business hired an IT company to resolve some computer issues they were having in the office, as well as install a few productivity programs onto their computers and streamline emails. Not too long after completion, all of the recently installed programs stopped working – turns out, they were pirated versions. In addition, the company needed an emergency back-up plan should one of the computers crash. They also had intermittent connectivity issues, needed a way to streamline their processes, create invoices faster, and attract new business.

 

Solution:

We cleaned and repaired the computers, removed the pirated software, and years of build up. We set up computer backups and streamlined emails. We installed licensed versions of necessary software and offered advice and software recommendations on a few alternative, more affordable programs. We also set up monthly preventative security measures and an emergency plan. When a hard drive went out suddenly, we were on-site within 30 minutes and had all systems back up and running same-day. We are also managing their social media account and Google Adwords campaigns.

 

Results:

The company now has faster running computers with secured files and reduced computer issues. They are equipped to create and sign invoices in the field and more calls are coming in thanks to targeted Google Adwords campaigns.